We pride ourselves on a speedy dispatch. It’s our aim to make sure your order reaches you quickly and efficiently.
Postage & Delivery
We offer the following postage options*:
Standard UK Deliveries
Standard delivery via Royal Mail 48
Monday to Friday (excluding Bank Holidays) if your order and payment are received before 1 pm. Orders should reach you within 3-5 working days but can take longer. This service is trackable.
Express delivery via Royal Mail 24
Monday to Friday (excluding Bank Holidays) if your order and payment are received before 1 pm. Orders should reach you within 1-3 working days but can take longer. This service is trackable.
Express UK Deliveries
DPD next day delivery
For all urgent items if your order and payment are received before 1 pm. This service is trackable through the DPD website, with a reference code. The following delivery options are available:
DPD anytime next day or next day pre 10.30am
Order and payment before 1 pm (Monday – Thursday only – excluding Bank Holidays).
DPD anytime Saturday or Sunday pre 10.30am
Order and payment before 1 pm (Monday – Friday only – excluding Bank Holidays).
Please note: this service is 2-3 days if going to Northern Ireland / Channel Islands / Scottish Highlands.
*Except on bulky items, wallpaper and made to order products which can have slightly longer lead times. Where this applies to a product, it will show the specific information in bold under the ‘Add to Basket’ button on the individual product’s page.
Standard International Deliveries
We’re not currently shipping to EU countries.
Rest of Europe please allow 5-7 working days.
Outside the EU
**All of our electrical products including switches, sockets and light fittings are only suitable for countries where the mains supply is between 220 and 240 volts. If you’re unsure, check with an electrician**
If you’d like any further information please email: firstname.lastname@example.org or call +44 (0) 113 8199985
All our prices are exclusive of any local taxes and import duties. We cannot be held responsible for the payment of these taxes and duties.
Special Order Items
For any special orders / bespoke items that you arrange directly with us, please allow 7 days for delivery.