- Delivery & Returns
Postage & delivery
We aim to post your order out same day if placed before 1 pm Monday to Friday, otherwise, it'll be the next working day.*
We have three levels of postage:*
Standard Royal Mail 48 - FREE in the UK 3-5 working days
Royal Mail 1st Class Tracked - £3.99 1-3 working days
DPD Express Delivery - From £6.99 1 working day
*Except on bulky items, wallpaper and made to order products which can have slightly longer lead times. Where this applies to a product, it will show the specific information in bold under the 'Add to Basket' button on the individual product's page.
Find out about deliveries outside the UK. Please note that our electrical products including switches, sockets and light fittings are only suitable for countries where the mains supply is between 220 and 240 volts. If you're unsure, check with an electrician.
We offer a straight-forward returns policy.
If you’re not 100% happy with your order send it back within 60 days for a refund.
The item must be unused and in its original, undamaged packing.
Read our full returns & refunds policy.
Custom and bespoke orders are not eligible to return for a refund.
If your item is faulty, please email firstname.lastname@example.org and we will fix it, or send out a replacement.