Delivery & Returns
Postage & delivery
We’ll always do our best to get these out to you but cannot guarantee a next day service.
We have two levels of postage: standard delivery which is free in the UK and takes 2-3 working days, then express delivery 1 working day – you can choose at the checkout
Please note: Any special orders, bespoke items or products designed via Customise a Light cannot be returned as they are unable to be resold, therefore we ask you to order with care.
If your item is faulty, please email firstname.lastname@example.org and we will fix it, or send out a replacement as quick as possible.